Shammas Development LLC is an AI agent development company in Waterford Township, Michigan. We build custom LLM agents that take actions on behalf of your business — qualifying leads, scheduling appointments, completing intake forms, updating CRMs, and processing documents — running on production infrastructure (AWS, Anthropic Claude), not no-code wrappers stitched together in someone's side project.
There is a real difference between an AI chatbot and an AI agent. A chatbot answers questions. An agent picks up the phone, runs through a script, books a calendar slot, sends a confirmation, updates your CRM, and tells your team what just happened. It replaces operator work, not knowledge work.
Most of the “AI agents” in the wild are GPT wrappers wired through Zapier. They demo well and break under real volume. We build production agents — with state, retries, observability, and a defined surface of tools — that survive a real week of customer behavior.
Every agent is scoped to your workflow. We define the actions the agent can take, the data it can read, the guardrails it has to respect, and the human escalation paths before we write a line of code.
Agents that talk to inbound leads over chat or voice, ask qualifying questions, and only book a meeting if the lead matches your ICP. Frees your sales team from triage.
Agents that book appointments, collect intake forms, send confirmations, and sync to Google Calendar, Outlook, or your EHR. Built for clinics, medspas, and service businesses.
Agents that listen to calls, summarize email threads, and update HubSpot, Salesforce, or your custom CRM with structured fields — so your pipeline stays clean without manual data entry.
Agents that read invoices, contracts, and forms; classify them; extract structured data; and push it into your accounting, billing, or ops systems with retries and audit logs.
AI agent work is unforgiving. The agent will be wrong in production at some point. The question is not whether it goes sideways — it is how fast you can reach the engineer who built it. That is the part offshore shops sell badly.
We are based in Waterford Township, work in your time zone, take meetings in person when it helps, and answer the phone when an agent misbehaves. You get the engineers who built the system on the call — not a junior, not a project manager, not a ticket queue.
Hiring local also keeps the money in Michigan. We are a Michigan LLC, we hire in Michigan, and we reinvest in Michigan businesses. The $30K you would send offshore goes further when it stays in your state.
Temple Collective, a luxury medspa in Milford, Michigan, replaced a fragmented stack of booking and consultation tools with a single platform we built end to end. The pattern is the same for AI agent work: define the actions, choose the model, build the surface, and ship something your team can rely on without babysitting.
30-minute discovery call. Written, fixed-price scope within 48 hours. First working agent demo by the end of week one.
