Shammas Development LLC is an AI automation agency in Waterford Township, Michigan, serving Metro Detroit and the rest of the state. We build AI chatbots, AI phone systems, document AI, and workflow automation for small and mid-sized businesses — medspas, clinics, law firms, contractors, and manufacturers — that are losing hours every week to manual operator work.
Most Michigan SMBs we talk to are not short on software. They are drowning in it. A CRM that no one updates, a booking tool that does not talk to billing, an inbox that swallows leads, and a staff member who spends two hours a day copying data between systems. That is the work we automate.
We are not a no-code agency. We build production-grade AI systems on AWS, with Anthropic Claude and OpenAI as the underlying models, deployed into your infrastructure with logging and monitoring. First working demo in week one. Fixed-price scopes within 48 hours of a call.
Every system is custom-scoped to your workflows. We do not sell templates and we do not sell retainers. You get a fixed price per milestone and working software at the end of every week.
Customer-facing and internal chat assistants trained on your documentation, services, and SOPs. They handle the FAQs, booking questions, and intake your team currently answers by hand.
Voice agents that answer calls, qualify leads, book appointments, and route urgent cases to a human. Built for clinics, medspas, contractors, and service businesses that miss calls after hours.
Pipelines that read invoices, contracts, intake forms, insurance documents, and PDFs — then extract, classify, and push the data into your CRM or accounting system.
Multi-step automations that trigger on a form submission, an email, or a calendar event — and run through your tools (CRM, billing, calendar, Slack) without a human in the middle.
You can outsource AI work to a generic offshore shop. We have seen what comes back: a Zapier diagram, a ChatGPT wrapper, and a Slack channel that goes quiet after launch. That is not automation. That is a brittle prototype handed to your staff to babysit.
We are based in Waterford Township, in the same time zone, on the same call, and in the same buying climate as you. When the system breaks at 9 a.m. on a Tuesday — and AI systems do break — you reach the engineers who built it, not a ticket queue. When the scope grows, we drive to your office. When you sign off on a milestone, you do it in plain English with the people who wrote the code.
A Michigan business that hires local also keeps its money local. We hire in Michigan, pay tax in Michigan, and reinvest in Michigan businesses. The alternative — sending $40K to an offshore shop you will never meet — is not a deal. It is a leak.
Temple Collective, a luxury medspa in Milford, Michigan, came to us with a fragmented booking and consultation experience. We built an online platform that handles bookings, consultations, and the client experience end to end — replacing a stack of generic SaaS tools that did not talk to each other. That is the same approach we bring to every Michigan AI automation engagement: replace the duct-taped stack with one system that runs.
30-minute discovery call. Written, fixed-price scope within 48 hours. First demo by the end of week one — or we tell you it is not the right project.