Shammas Development LLC is a Michigan software and AI agency that builds HIPAA-aware systems for clinics, medspas, and healthcare practices. AI agents that answer the phone, intake automation that replaces front-desk paperwork, document AI that reads insurance packets, and custom software that fits your practice, all engineered to handle Protected Health Information (PHI) the way the law requires.
We are not a HIPAA certification body, no one is. What we offer is the substance of HIPAA compliance: a signed Business Associate Agreement before any PHI changes hands, HIPAA-eligible infrastructure (AWS BAA, Azure HIPAA), encryption at rest and in transit, role-based access controls, audit logging, and a documented incident response plan.
Fixed-price scopes. Weekly demos. Production handoff with HIPAA-aware documentation. No retainers, no offshore handoffs, no surprises.
Note: this is a marketing website, not a HIPAA-secured channel. Please do not submit Protected Health Information through our contact or quote forms. For PHI-bearing discussions, we will set up a secure channel after signing a Business Associate Agreement.
Every system is custom-scoped to your practice. We do not sell templates and we do not sell PHI-handling capabilities we cannot deliver. The work below is what we have built and what we will build for you, scoped fixed-price.
AI-driven intake forms, appointment booking, reminders, and confirmations, integrated with your EHR or practice management system. Reduces no-shows and frees front-desk staff for the work that requires a human.
Voice agents that answer clinic calls, qualify intake, book appointments, and route urgent cases, running on infrastructure covered by a Business Associate Agreement, with audit logging and call-recording controls.
Pipelines that read insurance cards, intake packets, referral letters, and scanned charts; classify them; extract structured fields; and push the data into your EHR or billing system. PHI never leaves your HIPAA-covered environment.
Bidirectional integrations between your scheduling, charting, billing, and marketing tools, built on HIPAA-eligible infrastructure with role-based access and audit trails.
Branded patient or client portals for bookings, intake, consult prep, treatment history, and secure messaging. Designed around the actual flow of a medspa or clinic visit.
Operations dashboards, staff scheduling tools, inventory for products and supplies, and reporting that replaces spreadsheets and lets the practice manager actually run the business.
BAA before PHI. We sign a Business Associate Agreement before any Protected Health Information is exchanged. Until that's in place, scoping conversations stay at the systems and workflow level, never patient-specific.
HIPAA-eligible infrastructure. Production systems are deployed to infrastructure covered by a Business Associate Agreement, AWS (HIPAA-eligible services), Azure (HIPAA BAA), or another provider that meets the requirement. We do not deploy PHI to providers without a BAA.
Encryption + access controls. Encryption at rest and in transit (TLS 1.2+, AES-256 or stronger). Role-based access controls, least-privilege defaults, MFA for admin access, and audit logs of every PHI access event.
Incident response & breach notification. Documented incident response process aligned with HIPAA's Breach Notification Rule. We define detection, containment, notification, and post-incident review steps before the system goes live, not after an incident.
Documentation & handoff. Every healthcare engagement ends with HIPAA-aware documentation: data flow diagrams, access policies, audit-log retention settings, and runbooks. Your team owns the compliance posture after handoff.
Temple Collective, a luxury medspa in Milford, Michigan, replaced a stack of generic booking and consultation tools with a single platform we built end to end, handling bookings, consultations, and the client experience online. That is the pattern we bring to healthcare engagements: consolidate the duct-taped SaaS into one custom system that fits how your practice actually runs.
30-minute discovery call. BAA on the second call. Written, fixed-price scope within 48 hours of scope alignment. Do not include PHI in the contact form.
